ResumeIQ uses one-time paid plans, so our refund policy is designed around digital access rather than recurring subscription billing.
This page explains when a paid ResumeIQ purchase may qualify for a refund and when a purchase is normally treated as final after access or downloads have been used.
Last updated June 4, 2026
Current purchase model
Paid access is sold as a one-time plan with a fixed download count and a validity window, not as an always-on recurring subscription.
Request help
For billing or refund questions, email rohitrao1988@gmail.com with the charge date, payment provider, and account email.
General refund approach
Because ResumeIQ provides digital access immediately after payment confirmation, purchases are generally treated as final once the paid plan has been activated and used.
That said, we review reasonable refund requests where a user was charged incorrectly, was unable to access the purchased feature because of a platform issue, or paid for a plan that remained completely unused.
Situations that may qualify for a refund
Situations that are normally not refundable
How to request a refund review
Send your request to rohitrao1988@gmail.com and include the email address tied to your ResumeIQ account, the payment date, the payment provider used, and a short explanation of what went wrong.
If possible, include screenshots, the checkout receipt, or the exact error message you saw. This helps us verify whether the issue was a duplicate charge, plan-activation problem, or product-side export failure.
Review timeline
We aim to review billing and refund requests within 2 business days. Approved refunds are sent back through the original payment method where the payment provider allows it.
The final posting time for refunded funds depends on the payment processor, card network, or bank involved.